📄 Privacy Policy for Flatland Systems

Effective Date: 9/18/2025

Flatland Systems (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or interact with our services.

1. Information We Collect

When you interact with us, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and any details you provide through our booking or contact forms.
• Communication Data: Records of calls, emails, or messages with our team or our AI-assisted scheduling agents.
• Website Usage Data: Non-identifiable information such as browser type, IP address, and pages visited.

2. How We Use Your Information

• Schedule and confirm bookings or discovery calls.
• Contact you by phone, text, or email to gather additional information.
• Provide services you request and improve our offerings.
• Send administrative updates, confirmations, or relevant communications.

3. Automated & AI-Assisted Communication

By providing your phone number, you consent to be contacted by Flatland Systems through:

• Live representatives
• Automated dialers
• Pre-recorded or AI-assisted scheduling agents

These communications will only be used for scheduling, confirmation, or collecting booking-related information. Consent is not a condition of purchase, and you may withdraw it at any time (see Section 7 below).

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

• With trusted service providers who assist us in running our business (e.g., website hosting, scheduling tools).
• When required by law or legal process.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to block cookies, but some features may not function properly.

7. Your Rights & Choices

• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Opt out of automated or AI-assisted calls by contacting us at mason@flatlandsystems.com.
• Withdraw consent at any time without affecting prior lawful processing.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Flatland Systems
Email: mason@flatlandsystems.com
Phone: [(605)787-8911]
Website: https://www.flatlandsystems.com